What we do…

Information and Assistance specialists assist callers from throughout the area and across the nation by offering information, answering questions, and connecting them with referral agencies.  Our well-trained and qualified specialists and Senior Health Insurance Program experts can answer questions regarding:

-         Medicare

-         Medicaid

-         Prescription Drug plans

-         Medicare Supplement Insurance

-         Long-term Care Insurance

-         Services available to support seniors and adults with disabilities in living independent lives

-         Medicare/Medicaid Fraud & Abuse

-         And much much more…

The Senior Information Line also screens prospective consumers for the Aging Commission’s menu of in-home Services programs.  These programs include the Tennessee General Assembly funded OPTIONS for Community Living program, TennCare funded Statewide Home & Community-Based Medicaid Waiver program, and federally funded National Family Caregiver Support and Older Americans Act.